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PRIVACY

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OUR PRIVACY POLICY

DATA PROTECTION FAQs

 

The following are basic questions you may have about our privacy statement. We encourage you to read the detailed statement below for additional details.

 

What information does GDPRready collect about me?

We collect your name, phone number, email address, IP address, social identifiers, data provided by cookies and other similar technologies, functional data such as registration and system data, as well as additional usage data; for instance, performance and activity information.

 

Why does GDPRready need my information?

We use the data to provide you with the best experience from the solutions and services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, informing you about new products or services available, security and other types of updates.

 

How is my information used?

We uses the data for the following purposes:

 

Product Improvement

Future solution Development

Customer Support

Security, Safety, and Dispute Resolution

Communications and Marketing

 

Can I opt out of sharing my information to DPOutsource?

Yes, you can opt out of submitting certain types of personal information by contacting us at [email protected]

 

How do I delete my personal data from and what are the consequences?

You can always send us an email to [email protected] or contact our Customer Care team and request that your data be deleted. However, please note, by deleting your personal data it may impact the service we offer you.

 

How We Use Personal Information

GDPRready uses the data we collect to provide you with the Products and Services we offer, which includes using data to improve and personalise your experiences. We also use the data to communicate with you, for example, informing you about your account, new Products or Services available, security and other types of updates.

 

GDPRready uses the data for the following purposes:

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  • Customer Support

  • Solution Improvement

  • Security, Safety, and Dispute Resolution

  • Business Operations

  • Communication, Marketing and Advertising

 

Customer Support

We use data to diagnose problems, and provide other customer care and support services.

 

Solution Improvement

We continually use data to improve our Services, including adding new features or capabilities, suc as using search queries and clicks to improve the relevance of search results, using usage data to determine what new features to prioritise.

 

Security, Safety, and Dispute Resolution

We use data to protect the security and safety of our solutions and our customers, to detect and prevent fraud, to resolve disputes and enforce our agreements.

 

Business Operations

We use data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

 

Communication, Marketing and Advertising

We use the data we collect to deliver and personalise our communications with you. For example, we may contact you by email or other means of electronic communication to inform you about new DPOutsource Services, update you on a legislation change, invite you to take part in a survey or invite you to an event. We may use cookies and similar technologies to provide the most relevant advertising to you. You have the right to object to this processing at any time.

 

Sharing and Disclosure

GDPRready does not and will not sell personal information about our customers. We only disclose your data as authorised in this Statement. We may share information with the following types of third parties.

 

How long does GDPRready keep my information?

We retain personal data for as long as necessary to provide Services, support your Product and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different Products or Services, actual retention periods can vary significantly.

 

How is information stored ?

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. Any data we transmit over the internet is protected using encryption.

 

Is GDPRready using cookies to gather information?

We may use cookies when you visit our website or use our App. By visiting our website, you agree to the use of cookies and similar technologies for the purposes described in our privacy statement. This helps us to provide you with the best experience and allows certain parts of our website to function properly. You always can adjust your browser or device settings to not accept cookies and similar technologies if this concerns you.

 

How can I contact GDPRready if I have questions regarding this privacy statement?

 

If you have any questions about the use of your personal information, please send us an email to [email protected]

 

 

Who We May Disclose your Personal Information to and Why

 

Third Party Partners. GDPRready uses a variety of  partners to carry out services like website management and hosting, online, credit card processing and email communications. We only share your personal data as necessary. To complete a transaction, provide a Product or Service you have requested or authorised and only with vendors or partners working on our behalf for the purposes described in this Statement. In this case, your personal information will be shared with these partners or contractors but only for the purpose of performing services on behalf of GDPRready and in accordance with this Statement. The up-to-date list of these parties may be requested at any time.

 

Parties with whom it might be necessary, when we reasonably believe it to be required by law or in connection with legal proceedings; to prevent harm to GDPRready or its customers; for the prevention and detection of crime or the apprehension or prosecution of offenders; to maintain the security of our solutions or to protect the rights or property of GDPRready

 

Parties with whom it might be necessary to complete a financial or corporate transaction such as a merger or sale of assets.

 

How to Access and Control Your Personal Information

You can review, edit or delete your personal data we hold by contacting us directly at [email protected] You can also alter our collection and use of your data by contacting us to vary your communication and data usage preferences. You will always have the right to opt out of receiving promotional emails and other types of marketing communication from us.

 

We will respond to any request to access or delete your personal data as soon as possible, but certainly within 30 days.

 

Your Communication, Marketing and Advertising Preferences

You can opt out of receiving certain direct communications from GDPRready. If you wish to stop receiving emails from us, you can do so by following the instructions included in every email sent to you via the “Unsubscribe” tab. We respect your choice, and we will stop sending you promotional emails once you unsubscribe. It may take up to one week to process your request. You can also make your choice by contacting us at [email protected]

 

Cookies and Other Similar Technologies

We may use cookies and similar technologies like pixels, tags, web beacons, and other identifiers to help us personalise our website for you, remember your preferences, understand how users are using our website and help customise our marketing offerings. By visiting our website you agree to the use of cookies and similar technologies for the purposes described in this Statement.

 

Cookies

A 'cookie' is a small data file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. The length of time a cookie will stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Sonos uses both types of cookies. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted. We may at various times use the following types of cookies on our website.

 

Strictly necessary cookies. These cookies are essential for you to browse our website and use its features. Without these cookies, services like shopping baskets cannot be provided.

Performance upped. These cookies collect information about how you use our websites. This data may be used to help optimise our website and make it easier for you to navigate.

 

Functional cookies. These cookies allow our websites to remember choices you make and personalise your experience. We may store your geographic location in a cookie for instance, to ensure that we show you the website relevant to your area.

Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at gdprready.com. To learn more about Google Analytics and your data, visit this Google webpage.

 

How to control cookie settings

 

Most web browsers allow you to control cookies through their settings preferences, however if you limit the ability of websites to set cookies, you may impact your overall user experience. Below you can learn about how to control cookie settings on popular web browsers:

 

Security

GDPRready is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities. When we transmit data over the Internet, we protect it using encryption.

 

While no Service is completely secure, GDPRready takes precautionary measures to help prevent information about you from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. For example, we ensure that our third-party data centre vendors provide adequate security measures.

 

Your personal information is stored on servers that are kept in a controlled environment with limited access. While we take reasonable precautions to guard personal information we collect from you, no security system is impenetrable.

 

If you have any questions about the security of your personal information, you can contact us at [email protected]

 

 

Other Important Privacy Information

 

Where We Store and Process Personal Data

 

We only store data in the EEA

We may occassionly use a third party mailshot provider (eg Mailchimp) but we will always ensure that they are either on the EU adequacy list or that standard contract clauses (SCCs) for data transfer are in place.

 

Our Retention of Personal Data

 

DPOutsource retains personal data for as long as our contract exists to provide services, or support of your solution and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, and resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different solutions or Services, actual retention periods can vary significantly. We will not keep personal data longer than is necessary for the purpose of processing.

 

Changes to Our Privacy Statement

 

GDPRready may modify or update this Statement when necessary to reflect customer feedback and changes in our solutions and service; so, please review it regularly. When we update this Statement, we will revise the 'Last Update' date at the top of the Statement. If there are material changes to the Statement or in how we use your personal data, we will notify you either by posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to regularly review this Statement to learn more how we are using and protecting your information. Your continued use of the Services or solutions after any modification to this Statement will constitute your acceptance of such modification and updates.

 

How to Contact Us

If you have any questions about the use of your personal information, please send us an email to [email protected]

 

Unless otherwise stated, GDPRready (owned by 2twenty4 Consulting Ltd) is a data controller for personal data we collect through the solutions and Services subject to this Statement.